Managing Conflict
In The Family Business
Mode: In-person/Virtual
Overview
This program will help develop conflict management skills related to family businesses as well as other entrepreneurial firms. The target audience learns the basics of conflict management. It provides key skills in areas of conflict management.
Objectives
- To provide a supportive framework to allow target audiences to appreciate and develop conflict management skills.
- To help the target audience to develop a customer-centric family business culture free from conflicts in the current competitive business environment.
- To assist the target audience to implement effective conflict management approaches to the subsystems of the family business.
Learning Outcomes
- Identify the types of organizational conflicts.
- Describe the conflict process .
- Show a practical understanding of Managing the conflict process.
- Compare and contrast emotional and social intelligence.
- Explain how to resolve conflict through negotiation.
- Evaluate how structural approaches can be used to resolve conflict.
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Date
15th - 17th July 2024
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Programme Duration
3 Days
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Venue
- Accra